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Noticeboard

Patient Parking Notice  


Please do not park in the road to the left of the surgery.


This is a PRIVATE road and hinders residents from passing freely and in turn causes the surgery many complaints, time better spent on providing patient care. The surgery has done all it can to make as many parking spaces available as possible and all users of the surgery car park are asked to consider fellow-patients and residents when parking their car. Thank you.


 


WE CURRENTLY DO NOT ACCEPT NEW PATIENTS


East Grinstead is currently undergoing a significant rise in the construction of new houses which is impacting on our list size. The additional workload this increase in patient numbers is creating means that we are finding it difficult to sustain a workload that is safe and manageable.
The national shortage of GPs means that we are also experiencing difficulty in recruiting a new full time GP. We have therefore taken the very difficult decision to cap our list size. This means we will no longer be registering new patients until our list size falls to a more manageable number and we have advised NHS England of this decision.
Information on where to register at other surgeries in the area can be found on the NHS Choices website www.nhs.uk. Alternatively, if you need to register with a GP surgery in East Grinstead, please contact NHS England on 01293 729298, so that they can arrange for you to be allocated to a local GP surgery.
We regret that we have had no alternative but to reach this decision but feel that patient safety for our existing patient population is paramount.

New Patient Registration - please note we are not currently accepting new patients. 

Patients are registered with the practice and not an individual doctor. A named GP is allocated at registration and patients who cannot remember their named GP will find this information on their prescription request form or may enquire within. Patients do have the right to express a preference as to which doctor they would like to see. 

To register as a patient you will need to be ordinarily resident within the practice area below and we will need sight of photo identification and recent proof of address (such as a utility bill), this applies to all patients. New patient registration packs are available from our Reception desk and information on what the practice requires is described in more detail.

Patients should bear in mind that the registration process may take several days to complete, to ensure that all agencies are informed. Please allow sufficient time before making an appointment for your medical notes to reach the practice from your previous surgery. This is for your own safety so our clinical team knows your medical history when discussing matters with you.

Patients have a responsibility to inform the practice of any changes of your personal details so our records are accurate and up to date for you. If you have moved to a new address it is particularly important that you inform the practice as soon as is practical as the new address may no longer fall within the area the practice serves.
Patients may have to register with another practice and we will write to you and inform you accordingly. If you do not respond to our notification your registration may be removed from our practice list. Details of practices in your area of residency can be found on the NHS Choices website.

When you arrive at the surgery for your appointment you can check in, in one of two ways:

1. Using our touch-screen self check-in system
2. By reporting to the reception

Our simple touch-screen self check-in system enables patients to book themselves in without having to go to reception and helps to keep queues to a minimum, so please use it whenever possible. If you need help please speak to the receptionist.

Accessible Information Standard - see separate tab

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