This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Patient Parking Notice  


Please do not park in the road to the left of the surgery.


This is a PRIVATE road and hinders residents from passing freely and in turn causes the surgery many complaints, time better spent on providing patient care. The surgery has done all it can to make as many parking spaces available as possible and all users of the surgery car park are asked to consider fellow-patients and residents when parking their car. Thank you.


 


WE CURRENTLY DO NOT ACCEPT NEW PATIENTS


East Grinstead is currently undergoing a significant rise in the construction of new houses which is impacting on our list size. The additional workload this increase in patient numbers is creating means that we are finding it difficult to sustain a workload that is safe and manageable.
The national shortage of GPs means that we are also experiencing difficulty in recruiting a new full time GP. We have therefore taken the very difficult decision to cap our list size. This means we will no longer be registering new patients until our list size falls to a more manageable number and we have advised NHS England of this decision.
Information on where to register at other surgeries in the area can be found on the NHS Choices website www.nhs.uk. Alternatively, if you need to register with a GP surgery in East Grinstead, please contact NHS England on 01293 729298, so that they can arrange for you to be allocated to a local GP surgery.
We regret that we have had no alternative but to reach this decision but feel that patient safety for our existing patient population is paramount.

Violent and Abusive Behaviour (incl verbal abuse)

We all have bad days, and when we feel ill we may feel 'down' and a little more irritable than normal. All our staff are here to help you. Reception staff are following procedures that help the practice to function efficiently. Staff have the right to work in a safe and secure environment and we, as employers, have the legal responsibility to provide that safe and secure environment.

The practice will not tolerate:

  • Verbal abuse to staff which prevents them from doing their job or makes them feel unsafe.
  • Threats of violence or actual violence to a GP or a member of his or her staff.

The GPs have the right to remove from their list with immediate effect any patient who behaves in the above manner.

Moatfield Code of Conduct

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website