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Noticeboard

Patient Parking Notice  


Please do not park in the road to the left of the surgery.


This is a PRIVATE road and hinders residents from passing freely and in turn causes the surgery many complaints, time better spent on providing patient care. The surgery has done all it can to make as many parking spaces available as possible and all users of the surgery car park are asked to consider fellow-patients and residents when parking their car. Thank you.


 


WE CURRENTLY DO NOT ACCEPT NEW PATIENTS


East Grinstead is currently undergoing a significant rise in the construction of new houses which is impacting on our list size. The additional workload this increase in patient numbers is creating means that we are finding it difficult to sustain a workload that is safe and manageable.
The national shortage of GPs means that we are also experiencing difficulty in recruiting a new full time GP. We have therefore taken the very difficult decision to cap our list size. This means we will no longer be registering new patients until our list size falls to a more manageable number and we have advised NHS England of this decision.
Information on where to register at other surgeries in the area can be found on the NHS Choices website www.nhs.uk. Alternatively, if you need to register with a GP surgery in East Grinstead, please contact NHS England on 01293 729298, so that they can arrange for you to be allocated to a local GP surgery.
We regret that we have had no alternative but to reach this decision but feel that patient safety for our existing patient population is paramount.

Please note that as of 1st April 2016, you will not be able to order your repeat prescription via this website. We ask that all future prescription requests are made via the Patient Access website (linked on the front page); this will give you a greater range of information regarding your prescription and also gives you the option to make and manage appointments online, as well as your contact information. For more information, please click the Patient Access on the home page.

Repeat Prescriptions

 

(for prescription queries, please telephone after 11am)

 

pillsIf you need regular medication your doctor may authorise the issue of repeat prescriptions.  When you receive your prescription you will also receive a tear-off portion giving details of your repeat medication. Please allow at least two to three working days to collect your prescription from the reception desk and three working days if you would like to collect your medication  from a pharmacy. Please DO NOT wait with your request until you have run out of tablets. There is a pharmacy in the building and there is a collection service available for the other pharmacies in East Grinstead. Please enquire at reception about this service. 'Pharmacy 2U' also offer an electronic prescription ordering and delivery service. Please ask for a form at the reception desk.

 

Repeat prescriptions may be requested:

  1. Online via Patient Access
  2. By post, enclosing a stamped addressed envelope if the prescription is to be returned.
  3. Personally at the reception desk.
  4. By fax on 01342 316240.

In order to avoid mistakes and ensure your safety, we do not accept requests by telephone for repeat prescriptions, unless you are housebound. Please use the tear-off portion for your order.

 

Prescription Charges

People in the following categories are automatically exempt from prescription charges: Children under 16, under 19 and in full-time education, men and women over 60, people with certain chronic medical conditions, pregnant women and women within one year of giving birth.

 

SEASON TICKETS

It is sometimes worthwhile to buy a season ticket for pre-payment of prescription charges. Form FP95 is available by simply contacting the number on the back of your prescription side slip.

 
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